CICAASSIST has three components:

  1. A free advisory Help Desk

  2. A 24/7 Incident Response Service

  3. Discounted rates for legal services through our partner law firm, Holding Redlich.

CICAASSIST Advisory Help Desk

CICAASSIST provides members with free access via email or phone to Workplace Relations & Safety advice on issues such as:

CICAASSIST 24/7 Incident Response Service

CICAASSIST will also give members free access to a 7 day a week, 24 hour hotline service to contact a lawyer in the event of a serious work health & safety accident / incident or a workplace regulator intervention or any unlawful union right of entry / industrial action.

The CICAASSIST Hotline is 1800 HR LAWYER (1800 475 299 31) or alternatively CICA members
can email:

CICA members will receive initial free legal advice on how to manage the incident. If members wish to engage a lawyer through the CICAASSIST Help Desk, then discounted rates for legal services will apply.

CICAASSIST Discounted Workplace Relations & Safety Legal Services

CICAASSIST is being provided in association with Holding Redlich. Holding Redlich is a national commercial law firm and will provide national coverage to CICA through its Australian network.

CICA has secured discounted rates for members if they engage Holding Redlich to provide workplace relations and safety legal services.